I recently logged a complaint because I was waiting a ridiculous long time to get a purchase from the on-line store delivered. After several e-mails and phone calls to the call centre it took a Hello Peter complaint to get a response. Initially the feedback was quick and the response seem ...
I am m a Standard Bank staff member. Applied for a home loan in March 2013. After about 3 weeks my bond was granted. When the bank contacted me to read the terms and conditions, I found that my interest rate was loaded incorrectly. I logged a call to have the error corrected. I was given 3 ...
My fiancee was in a motor vehicle accident on the 10/11/2013 and the following week i was informed that the claim was aurthorised but till today my car has not been paid. I have been calling and emailing for the past three weeks and everytime i was told that they will follow up but the next day i ...
On the 28/11/2013 my house was damaged by hail storm, and on the 29th i called the claims department to log in my claim and they sent me an sms with a case number (9492224) and it stated that they will contact me within ten minutes. so i waited and i ended calling the 24hr number they had provided, ...
My car has been smashed on the 3rd of Dec. I have been speaking to this company from last week to get an assessor to have a look at my car. I sent all quotes and paperwork from my side. every time I call for a manager by the name of Adeel, he is always busy or in a meeting. today I called and spoke ...
I, ve notice that i swiped my bank card and it got declined cause i cannot swipe then i was told i cannot use my cellphone banking i did not sign up for this account last time when i asked what is wrong with this account it was said the account is an account that is unable to swipe i must just draw ...