It is really shocking how poor your customer service is!!! Through a retrenchment claim, IUA paid you 6 months' installments on 27 January. Since that date, i contacted you twice to ask you to credit my personal account. I was told it would take 4 working days to reach my account. This turnaround ...
I have been trying to make a claim which has been approved already but somehow 24 mobility cant seem to get me a phone with a value of what im cover for. They are offering me phones worth far more less than what am covered for because they claim that they have no stock.it has been 3 weeks now and ...
Hi There, Mike said he will pay three specialist visits amount on 3rd, but still he didn't pay as like before. Thanks Regards VKonduru ...
So far I have still not received a callback. Absa's callcentre customer service etiquette is totally out the window. Last week Thursday they contacted me to confirm that my issue is being dealt with yet im still waiting. The conversation I had was that seeing that they moved over to the new Chip ...
Hi Iris My fathers pension is not in his account. Even though I confirmed the banking details weeks ago in time enough for payments to resume. I still followed up on the email to establish that would be made end of January. To which Iris replied asking for "new" banking details. I ...
Execuline are looking at every avenue not to pay a claim. After 2 months they are disputing whether a UK licence in South Africa is valid. This is after taking, and continuing to take, monthly premiums. Ombudsmen on the way. Whilst insuring me for three years, they have appointed an external ...