I have been having problems with my internet banking fr almost a year now. I sent an email for assistance last year September and have still had NO REPLY after been told that my query had been forwarded to the correct department. I then went in to a branch myself to sort it out which nearly took ...
I must say that i was very pleased and satisfied at the customer service experienced i had at the Telesure Assessment centre in Century City Cape Town, When I entered with my vehicle, a lady greeted me and welcomes me. She then took me to there waiting room and offer me coffee. She then said my ...
I applied for a credit card online with FNB exactly a month today and I have not received my card as yet. I have made numerous calls to their call centre/head office in the past two weeks trying to establish when my card will be delivered to my branch Jabulani Mall. But a simple process of ...
I have to say a huge thanks for the prompt & professional manner in which my claim was handled & settled. Having an accident & having your vehicle written off, is never a pleasant experience, but you guys have manged to ease the entire process. A special thanks goes to Michelle for the ...
I am having problems with Internet banking, and not coming right following using the webpage help/instructions. So I phone the internet banking help line, only to hear a recording with various options to choose from, once through to required extension another recorded message basically saying ...
On Sunday 02 February 2014 at 2 AM (!!) my trusted old gate motor was damaged beyond repair due to floods and I had to stand in pouring rain opening a 500 kg sliding gate manually for returning cars (from FNB stadium). At 6 am I send sms messages to Daneel Lombard (Olive Brokers) and Marc (Son ...