To my shock and horror to receive a call and not to mention SMS to say I have been handed over to debit collectors. I made a payment as per arrangements made. I even made a payment for slightly more than what the agreed value was. Now I have been handed over!!! What gives? I get call after call and ...
I have made a number of calls to FNB the last 2 weeks to try and sort out our credit card machine that is not working properly. It takes a ridiculous amount of time for my calls to be answered by the call centre. I want a technician but each time they tell me to do something to the machine that ...
On Monday I performed a cash withdrawal from the standard bank ATM at Gateway. I was charged R58.50 for this withdrawal when I should have only been charged R5.50. I walked into the branch and spoke to Melanie who said that it would be sorted out within three business days. At the enquiries ...
I went into the Stanger branch on Friday 31/1/2014 to increase my eap limit to be increased from R50 000 to R450 000 until 5-2-2014 which was done. I then paid suppliers on 2nd Feb and 3 Feb. My limit was then reduced to R50 000 accordingly. I am currently trying to pay suppliers and am unable to ...
I've conducted my banking account since 1998 and had zero dishonours and less than a handful excesses on my account since inception. This week a debit order of R110 was unpaid and a penalty fee of R115-00 levied. I feel that I could have been contacted by Standard Bank and advised of excess and ...
The greeting was very nice, from the security they were welcoming, he even knew who were were which is very nice and professional. Everything was explained, being able to have coffee and sit in an air waiting area was all a plus. Alan was very pleasant and very informative and very decent and ...