Hi there, my major concern is that I was at your branch in Heerengracht on the 29th January 2014 to have an reversal done on my account. I did the necessary and was told that the money will reflect into my account the next day. Monday I phoned to find out what is happening, only to be told that a ...
Rudy was fast and efficient in getting me a quote. There was no need for me to wait for hours on the phone. Thank Rudy for the excellent cover and affordable premium. ...
When I came in he greeted me. He made me feel comfortable, put me in a much better mood. Just the way he spoke to me told me I could make myself coffee and to make myself collee. What I liked in particular was that he told me how long I have to wait. ...
I phoned Virgin Insurance with a number of queries/complaints on Tuesday, 14 January. After being transferred to I don't know how many people I finally ended up with Jessica Lindeque. She was very helpful on the phone, noted all my queries and complaints and told me she will take them up with the ...
I was promised to have both my Vitality and Beneficiary cards hand delivered at my workplace latest by 3 January 2014. Until today I have not received them and I do not know what is going on. My patience is near its limit now with this organisation. ...
I called in to Miway call centre to cancel my insurance policy as I had received a more competitve quote from another service provider. Mr Mokgatlha went over and beyond the call of duty to organise an even better offer from Miway. He is indeed an asset to MiWay and truly made my experience a ...