Since 4 January I have been unable to do anything on my internet banking that requires Approve-It authorisation via my cellphone! I have called 11 times and I have explained the problem 22 times (each time to a consultant, and then again to a technical expert that it seems is not much of an expert ...
In November 2013 I registered my insurance claim for both my electric fence (damaged by the storm) and the intercom also damaged by the storm (lightning). I fixed the fence on my own because the insurance was taking time to settle my claim (and I could not operate without the functional fence) and ...
Was involved in a car accident. After numerous follow ups claim was settled after 3 and 1/2 months later. ...
I got a CC for unforseen emergencies & was told that I would be charged only the monthly fee-I also only ever signed for the creditcard & agreed to the monthly fee. I used the card 3times in Dec, paid the amount in full including a -38.45 I didnt know what for. I queried this-got a response ...
Living in a day and age when service, least of all exceptional service is extinct it seems, it is absolutely amazing when you are pleasantly surprised by a customer service experience. This is exactly what happened when I spoke to Thaneshree on Tuesday. She resolved my query efficiently and ...
I am trying desperately to get my Discovery Platinum Card cancelled. I send the forms through but it takes so long, by the time it is done there is some or other cost again! Please just cancel the card. ...