I had a break-in at my house recently and upon calling the Telesure Call Centre, I was assisted by Zakhele Mkhatswa. He was professional in the manner which he handled my claim and showed empathy. I got a sense that everything was going to be resolved without delays. It was the first time that I lodged a claim and was unfamiliar with how the process works and he guided me through everything, took ownership of my query and assured me that it would be resolved speedily.
Thank you for your friendly and efficient service. Well done!
Terence
Policy no. 777666169
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