Hi Tania,
I am still waiting for my reply?
If the funeral cover for my mom was cancelled why were you still deducting money from my account all these months?
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On Fri, Apr 5, 2013 11:20 AM EEST Miss Cathy wrote:
Hi Tania,
I cancelled the policies because your consultant at your Maponya branch told me if I am not happy with Old Mutual I should go cancel my policies which I did,
If the funeral cover for my mom was cancelled why were you still deducting money from my account? And again I have not received any money for the below mentioned policies that I cancelled on Monday, when can I expect the money to be paid in my account
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On Tue, Apr 2, 2013 11:47 AM EEST Perry Tania wrote:
Good day,
My apologies for not responding sooner to your email. I did a check on the below 3 policies and noticed that policies 69668N091160275 and 69345SB00164751 have been cancelled today and the surrender values will be paid to you shortly.
Policy 69345SB00164760 has not been active since July 2011 due it being paid up. This means that the above 3 policies will no longer be deducting from your account If you have any concern
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