OUR SWIMMING POOL STARTED TO LOOSE WATER . WE PHONED ABSA. AN ENGINEER WAS SEND OUT TO REPORT ON THE INCIDENT. THE REPORT STATED THAT THE HOLLOW PATCHES WERE DETECTED ARE A RESULT OF OVER SATURATED MATERIALS UNDER THE SHELL BEING DISPLACED DUE TO WATER EROSION OVER TIME.THE REPORT ALSO STATED THAT THERE IS NO EVIDENCE OF STRUCTURAL DEFICIENCIES IN THE UNDERLYING STRUCTURE.
THE CLAIM WAS DECLINED BY ABSA COMPREHENSIVE INSURANCE. I AM STILL STRUGGLING TO GET A REPUDIATION LETTER FORM ABSA AFTER NUMEROUS E-MAIL REQUESTED THE LETTER. i ONLY RECEIVED AN E-MAIL STATED THE CLAIM WAS DECLINED DUE TO POOR WORKMANSHIP SEND BY ADMIN STAFF. AS I UNDERSTAND, COMPREHENSIVE COVER DOES COVER EROSION.
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