Two NAEDO debits were illegally taken off my my account. The total was R2750. I told the bank i had not authorised these and the money needed to be returned and the NAEDO'S cancelled.
The bank never checked or authenticated the transactions, took the money illegally and now has charged me a R100 fee to 'return' the money that was by them in the first place. (To cancel the NAEDO i never set up and to tell me who did the NAEDO because that is not on the statement).
How dare Standard bank act like this. They know the NAEDO was illegal. It was never authorised and there is no proof. They allow people to out my account then charge me to rectify their error.
I am going to the banking ombudsman about this and seeking legal advice as this has gone too far. I am physically and emotionally distressed, i cannot sleep. My whole life has been messed up now. I am spending every day at the bank trying to sort this out. STD bank illegally removed the funds and has the gaul to charge to then return those funds.
To stop this happening, i have to close the account and reopen a new account, time, FICA, etc.
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