AfricaComplaints.com » Business & Finance » Complaint / review: African Bank - DEBIT ORDER WENT OFF FROM CHILD SUPPORT | #64011

African Bank
DEBIT ORDER WENT OFF FROM CHILD SUPPORT

I OPENED AN ACCOUNT AT AFRICAN BANK VIA ELLERINES IN 2011. UNFORTUNATELY A COUPLE OF MONTHS LATER THE COMPANY I WAS WORKING FOR SHUT DOWN AND I WAS UNABLE TO MAKE THE PAYMENTS. THE OWNER PROMISED TO PAY US BECAUSE WE HAD WORKED A COUPLE OF MONTHS WITHOUT PAY. WE HAVE NOT HEARD FROM HIM SINCE AND CANNOT TRACE HIM ANYWHERE. THEREFORE I AM UNABLE TO GET ANY DOCUMENTS. I EXPLAINED THIS TO AN AFRICAN BANK AGENT WHEN HE CALLED MY ABOUT THIS ACCOUNT. AND I TOLD THEM THAT BESIDES MY CHILDRENS CHILD SUPPORT GRANT I HAD NO OTHER INCOME. MY HUSBAND WAS ALSO WORKING AT THE SAME PLACE. THERE HAVE BEEN NO DEBIT ORDERS ON MY ACCOUNT SINCE THEN HOWEVER IN JAN AND FEB MY ENTIRE CHILD SUPPORT HAS BEEN DEBITED FROM MY ACCOUNT. I SPOKE TO A GUY BY THE NAME OF SELBY FROM AFRICAN BANK AND EXPLAINED THIS TO HIM. I ALSO EMAILED AFRICAN BANK BUT TO NO AVAIL. WHEN MY HUSBAND CALLED TO QUERY THIS THEY SAID THAT I OWE THE MONEY AND THATS THAT. I FAXED MY BANK STATEMENT THROUGH TO SELBY WHO PROMISED TO GET BACK TO ME BUT I HAVE NEVER HEARD FROM HIM SINCE. ITS ALSO VERY CONVENIENT THAT AFRICAN BANK HAS NO RECORD OF HAVING SPOKEN TO ME OR RECEIVING MY AFFIDAVIT THAT THEY ASKED ME FOR.

Date:

Company: African Bank

Country: South Africa   City: HEAD OFFICE

Category: Business & Finance

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