See my mails below. You have nothing on your web except for the "contact us" mail - POST YOUR NUMBER ON YOUR SITE! I filled the "contact us" in and received a call on Saturday. I explained and the person gave me your number. Called this morning and spoke to Rebecca. I will not get my March premium back because I did not "sign" the emails I sent you??? You guys are frauds and I will declare this on every site & to everyone. How am I to get hold of you except by email??? I have no documents or cards from clientele, have never used this plan and you want to put the ball in my court??
8 March:
RE: POLICY 610685270 - D. COOK
"PLEASE SEE MY MAIL TO YOU ON THE 11TH OF FEBRUARY 2013. I HAVE NEVER USED THIS PLAN AND I DID NOT EVEN RECEIVE A CARD. AFTER I REQUESTED CANCELLATION ANOTHER AMOUNT WAS DEDUCTED FROM MY BANK ACCOUNT. I WANT THIS REPAID IMMEDIATELY.
11 February:
RE: POLICY 610685270 - D. COOK
Please cancel the above policy with immediate effect. My son is with Discovery now and I never
even received a card from Clientele yet you've been taking money from my account for quite a few
months now.
Please email confirmation of cancellation to me as soon as possible.
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