Absa
DEDUCTING HUGE AMOUNTS FROM ACCOUNT

I HAVE A CREDIT CARD ACCOUNT AND HAS MADE A DEAL TO PAY R200 A MONTH AND IN LAST YEAR A MISSED 2 MONTHS PAYMENTS, SINCE A WAS SHORT ON FUNDS. SO THE RD MONTH THEY DEDUCTED R1200 PER MONTH WITHOUT NOTIFYING ME AND NOW ITS BEEN THE 3RD TIME THEY DEDUCTED BUT R1400 THIS TIME. TODAY IS ONLY THE LAST DAY OF THE MONTH BUT THE MONEY HAS BEEN ALREADY TAKEN YESTERDAY. I'M A SINGLE MOTHER OF 2 AND EARNS A SMALL SALARY OF R4000, I HAVE RENT TO PAY, FOOD TO BY, SCHOOL AND TRANSPORT EXPENSES AND IT IS ALREADY A STRUGGLE TO KEEP HEAD ABOVE WATER, HOW CAN THEY JUST DEDUCT MONEY AS THEY LIKE WITHOUT NOTICE OR ARRANGEMENT. THEY ALSO DON'T SEND ME A STATEMENT TO SAY WHAT IS GOING ON IN MY ACCOUNT OR EVEN A SMS. I THINK THIS IS VERY BAD SERVICE FROM SUCH A BIG NAME IN OUR LAND, ESPECIALY IN TIMES LIKE THIS