I am yet to get an answer from you. I am contemplating going to the Ombudsman as I cannot understand what seems to take so long to investigate this case seeing all that needs to happen is for you to locate such said documents to validate my claims...
How long is this still going to take as in the meantime i am losing out on e-bucks.
What happened to integrity & professionalism??? this quoted from her interaction with me
" Your case has now been uploaded on the fnb site, and an Investigator will be assigned to your case. Any information that I receive I will forward to you.
Regards
Heloise Van Wyk" the best is " Hi You " . wow, is this what we call service? no wonder why we never get proper results from the people we entrust our money with.
I demand the best service no matter what, I shall not compromise.
Mr R Jones
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