Good day
I just got back from town and noticed that a sum of R 2, 931.14- was transferred from my account without my concent or knowledge. I contacted the call centre and spoke to a Kagisho who then gave me a number 0861 001 868. I phoned that number but the lady I spoke to said she does not know what to do, I asked to speak to someone in charge but then she told me to phone another number which I phoned (011 227 4711) but there was only a voice mail. I want to know who gives Standard bank the right to transfer money without my concent? If I had given my banking details on a document stating that this was okay then fine. But I opened this account not to long ago and the funds in this account is not even my money. These are client funds. I need to have this rectified immediately as those funds removed was supposed to go for purchases at 2pm today.
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