EVERY SINGLE TIME I MAIL SB, this is the response I get... it is a lie. It is impossible for the number of emails to be permanently higher than usual, otherwise that becomes usual... no?? "for the last few days?? " another lie, this message has not been changed in months... perhaps years...
Dear Valued Customer,
We have received more emails than usual over the last few days and are currently working hard on reducing this backlog. We apologise for any inconvenience this may have caused you. Your email has been placed in a queue and will be attended to as soon as possible.
Thank you for your valued support.
Kind Regards
Customer Contact Centre
I have a very urgent query with the bank and frankly this message is. Help me... dont to me. and hurry up about it.
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