AfricaComplaints.com » Business & Finance » Complaint / review: Budget Insurance - PAYING INSURANCE ON YOUR OLD ADDRESS | #325389

Budget Insurance
PAYING INSURANCE ON YOUR OLD ADDRESS

Phoned to change my address ant my premium went up with R80.00.I moved to a more secure area and said I refused to pay an extra R80.00. When I end the call I said I'm not confirming at that time because I will first contact other insurance companies. That evening Budget debit my bank with R112.00. So the did not take note and just proceed. If you listen to the call there was no mention or authorizing my bank account. But please see the letter they mailed me:
Good day Ms Du Preez

Thank you for your email dated 16-01-2014, with regards to thee amendment of address.

May you please advise us if we should amend thee address back to the old address 12 Lara Hoff, Station street, Birchleigh, 1618 or if it may remain as the new address captured.

For further assistance, feel free to contact us.

Regards

Nkateko Nyambe
Policy Service Consultant - Contact Centre
Telesure Group Services
Tel: 0860 109 190

WHY ON EARTH WILL ANYBODY PAY INSURANCE ON AN ADDRESS YOU ARE NOT STAYING IT???

Date:

Company: Budget Insurance

Country: South Africa   City: Policy Service Consultan

Category: Business & Finance

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