Indwe broker is the worse broker that you can ever want to insure your belongings with, it takes them two weeks for an assessor to approve a claim. I was involved in an accident on the 23rd of January, it took them two days to arrange a courtesy car and you hold for morethan 30 minutes on the line waiting for a consultant to assist. i have left messages on their phone and nobody bothered to return my calls. I think its better for them to disable the functionality of customers living message because nobody care to listem. I have submmitted all the required information on time (accident number, quotation from panel beaters) and they havent approve to date. Im so frustrated because i have the rental car until friday and i dont know what will happen after friday because they havent even given the panel beaters a go ahead to fix the car.
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