It's 5:35, your assessor should have been here at 5:00 as arranged with the company that you confirmed with. Not a phone call to say they are late or can't make it. I had to take off work earlier to be here on time.
I tried to call your call-center to sort it out, but no answer. My bonus for being a client for 5 years... holding on for 15 minutes for no one to answer. Your website states your operating hours are from 08:00 - 18:00 Mon-Fri.
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