First National Bank
Where is the money???

I transferred money to my daughter 3 November, 2013 from the UAExchange in Abu Dhabi to her FNB account.

Well, this money is missing! My daughter went to her branch to ask about the money and was told that she must supply proof of payment. I then emailed her the receipt from the UAExchange. She in turn emailed it to FNB. This became a pattern. Every time she inquired about the money, she was asked to provide proof of transfer, which she did each time.

Finally, I approached UAExchange to trace the money. Their response was that the money has been transferred and provided me proof via a printout.

I emailed this to my daughter who in turn took it to the bank. Today she called the bank, and their response, "Please supply proof of transfer"!!!

We have had no success in tracing this money. Our hands are chopped off...

For heavens sake, who do we approach to assist us in this matter.

How does money just vanish into thin air without it being traced?

Thanking you

C Du Preez