This morning (2014-01-01) at 02h46 I received an sms from Standard Bank that an amount of R 10063, 24 was paid to a UK online trading company-Optionweb. I only saw this sms at approximately 11h00 and phoned the Standard Bank query no 0860123107 at approximately 12h00. I was told that they cannot reverse the transaction yet but only tomorrow, which will be the 2nd of Jan 2014. Ref no AAA6512 was given to me and I was transferred to the department where I spoke to a lady person named Taitai Ntombifuthi. I explained the situation to her and requested that a case to be opened and my debit card stopped. She gave me a ref no 6657039 and told me that the case is opened and my card stopped/cancelled.
Then between 18h58 and 19h01 today I got seven (7) sms notifications from Standard Bank of money paid to another online trading company in the UK-Lbinary. Total amount of R76155, 53 paid to them. AND THIS AFTER I GOT A REF NO THIS MORNING THAT MY CARD WAS STOPPED!!!
I phoned the dept again at 19h02 and was told by a male person Paulo Parandas that although the case was opened this morning the lady forgot to stop my card as she was new. Now this is my problem!
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