GOOD DAY!
MY NAME IS BRONWYN I HOPE YOU ARE ABLE TO HELP ME!
I HAD AN ACCOUNT WITH CAPITEC BANK. I MADE A LOAN WITH THEM, I WENT ON MATRNITY LEAVE AND WASNT ABLE TO PAY MY INSTALLMENT AS I DIDNT REALLY GET MUCH MONEY BY THE UIF AND RECEIVED NO MONEY FROM WHERE I WORK. I GOT 2 LOANS IN WHICH THE 1 I PAID UP IN FULL. THEY HANDED ME OVER TO THE LAWYERS. THE LAWYERS STATE THAT I HAVE NOT PAID ANY ACCOUNTS AS I SEND THEM PROOF NOT ONE BUT TWICE.THEY SAID THEY HAVE NOT RECEIVED ANYTHING. I STILL NEED TO PAY MY MULTI LOAN ACCOUNT BUT I AM UNSURE OF THE AMOUNT AS BOTH ACCOUNTS THEY BILLED AS ONE.I HAVE ALREADY PAID THE ONE, WHY SHOULD I STILL PAY FOR BOTH. PLEASE HELP ME RESOLVE THIS MATTER. I REALLY DONT KNOW WHAT TO DO.
THANK YOU
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