AfricaComplaints.com » Business & Finance » Complaint / review: First National Bank - NO REBATE AND OVER LINE FEE!!! | #28795

First National Bank
NO REBATE AND OVER LINE FEE!!!

Hi there,

I was quite upset when I logged onto my internet banking this morning.

I have an overdraft with FNB - this month sometime I obviously swipped at a merchant that was "offline" which resulted in it banking a few days later, hitting my account into - of around R20.00 -

That same day it banked and I noticed it, I transfered money to my cheque account so it wasnt in negative.

My fee's came off this morning, I was given no rebate back on my interest and hit with an overline fee!
If you take a look at my account and my good conduct, this never happens now it happens once, also it not being my fault the merchant was offline so now I must sit with the problem and when I noticed it, I put the money right away.

I find this unfair that I must have this happen to me and I would like it to be looked at and possibly reversing the fee and giving me my normal monthly rebate!

Date:

Company: First National Bank

Country: South Africa   City: South africa

Category: Business & Finance

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