Ironic on the TV ads on how no one can figure out on how their premiums are so low... well I would like to venture a guess: "Be great with your service on signup, then find unethical even illegal ways to reject claims thereafter."
Although not formally rejected yet, I find it impossible to get my claim approved after a week on the phone. They are trying to push the fact that I did not disclose that the "regular driver" had a judgement in her name even though I am the policy holder.
I cannot recall that even being asked in the sales call but even if it was, and I mistakenly said there were no judgements and my claim gets refused outright I will:
1. With the assistance of my lawyer - open a case at the Ombudsman.
2. Open a separate case for KP doing a credit check on my wife without her permission.
3. Make sure the word gets out by means of multiple Hello Peter complaints, social media and a dedicated website.
I suggest to anyone to subtract the number of Hello Peter compliments which has to do with sales and then evaluate how the public perceives their service. Its dismal to say the least.
@KingPrice - just to inform, I have an appointment with my lawyer Monday.
0 comments