First National Bank
Platinum account service

I had my card delivered to me at my office, however with no information covering account details, cellphone banking, internet bank set up, ebucks etc. I have left two requests on the website to be contacted to receive information covering the above and still to this day nothing. I was under the impression platinum account holders had a dedicated banker. Also still waiting for details on the processing of a laptop I applied for on your laptop/cellphone offer, three days ago.