Complaint / review / scam report
Failure to solve the case
I'm really frustrated with Standard Bank at this current moment. I was paid on the 25 October and basically early of hours of the morning money was been transferred from my account and was left with R8.00 in my account. I called the department to log a call and cancel my cards which was done. The next morning I went to the Standard Bank branch in San Ridge to confirm what kind of transactions were made and basically they were paypall (transfers). All of those transactions had reflected while with him in the bank and he also logged a case. Monday afternoon I called department and they advised I go to the nearest branch to see how far they are with the case. When I get there and the consultant helping me out says that I have funds and those transfers that were made are no longer there. Then the next day I get the same sms's with the transactions going of my account again and decided to check my statement which was and still sitting on (negative) -R18 000.00. I went to the Woodmead Branch to confirm and the same transactions are yet there again. They been taking myself and the consultant round in circles the and risk dept are usless and have no answers.
Offender: Standard Bank
Country: South Africa Region: All Country City: Gauteng
Category: Business & Finance
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