Standard Bank
Poor services from Home Loans Campaign Querie

Poor service/feedback from std bank (Copy of email trails regarding my quieries
std bank complain reference number of 55666162

From: Ndlandla, Stella S
Sent: 10 October 2013 11:48 AM
To: Home Loans Campaign Queries
Subject: Account number: 366390813

Good day

Kindly assist with the below mentioned campaign. Clients bond was registered in August 2013 and the 1st instalment has been debited but customer has not received anything yet

Cash discounted on your first instalment
You will also receive a 50% cash reward on your first installment amount which is payable by you on your home loan, which amount is capped at R5 000.00, excluding all insurance, assurance and service fees.

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Respond below from the Govender, Jeff (Home Loans Campaign Queries Department
From: Home Loans Campaign Queries
Sent: 15 October 2013 1:50 PM
To: Ndlandla, Stella S
Subject: RE: Account number: 366390813

Hi Stella

I hope all is well.

We will make payment tomorrow on this matter.

My apologies for the delay.

Regards

Jeff

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To date no payments has been made no comminication form std bank