I have made an offer on a stand in the eastern cape on myroof. The offer were accepted and my deposit were paid on time as agreed. I then had an issue of getting finance and when I saw i may ran into difficulty finding finance in the agreed time, I applied at standard bank for extension. I received in writing an email from Standard Bank that they agree to the extension (until 15 November 2013) and accepted it. On the 23rd of October I received a mail from Keshan to say that I have 24 hours to provide finance otherwise the extension will be cancelled. I immediately phone him and ask what is going on, he informed me that this was an instruction from management, i asked him, what is going on because the mail that i have with the approval of the extension is like an addition to the sla between me and standard bank? Not Keshan or Desiree (his manager) wanted to know nothing and said to me and my wife, after a lot of communication that the transaction will be cancelled and that only a portion of my deposit will be paid back after attorney fees etcetera were subtracted. How can anyone do business with a institution if you cannot be sure that the agreement will be honoured?
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