I received a letter from Fnb, dated 2nd November 2011 for an outstanding debt amount R358.43 from my Gold cheque account, which was probably for outstanding debits or bank charges. This letter requested that the debt be settled within 35 days of letter date, with listed legal jargon, noncompliance resulting in me being blacklisted. Which Fnb did so, without checking their accounts. (Blacklisting clients is so easy, as businesses, I doubt are questioned, or required to furnish proof).
I made the necessary payment of the stipulated amount R358.43 on 30/11/2011. However since 2011 Fnb has failed to reconcile their accounts. Fortunately I retained the receipt of payment as proof which I have.
I did approach Fnb Pinetown, and I am still waiting as the process is taking forever, to rectify. ( as it is now so complicated to rectify) This has caused me immense inconvenience and stress.
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