AfricaComplaints.com » Business & Finance » Complaint / review: MiWay - Unsubstantiated Refusal to Settle Claim | #241466

MiWay
Unsubstantiated Refusal to Settle Claim

In Feb 2013 I blacked out caused through stress and wrote off my car. I am a 66 year old woman who had a successful and ongoing career in IT. I had insured 3 vehicles with MIWAY and top-up insurance with HOLLARD Insurance. Despite MIWAY having full access to my claims history from my previous ins Co, MIWAY DECLINED MY CLAIM due to an accident claimed for 2 YEARS AND 11 MONTHS before receiving the quote, of which I was not the driver. Without doubt they looked for a way to get out of paying rather than reasons to pay, which included blaming it on medication prescribed by my GP in addition to the above. My insurance was cancelled and I was left with the full vehicle repayment amount for the next four years as well as being made to repay all my car hire costs and a windscreen replacement. The loss of vehicle as well as monies spent on car hire made it almost impossible to continue my occupation as a sales rep and selling our house was our only lifeline. The reason for the delay in reporting said incident is as a result of going through the regulatory channel of the Insurance OMBUDSMAN, which yielded very little. If anything, I hope no one has to go through the same ordeal as I did!

Date:

Company: MiWay

Country: South Africa   City: National

Category: Business & Finance

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