My vehicle was out of the maintenance plan by 378 kms. Had to have my brakes replaced. Informed dealer before 90 000 kms had been reached and they advised me that I could go 1900 kms over the limit and my claim would still be accepted. Motorite repudiated the claim due to the fact that I had gone over the 90 000 kms limit. The dealer denied ever saying that I could go over. I negotiated with Martin who promised to reconsider the claim. He never made any promises to me. Great was my delight when I received an SMS notifying me that a claim had been processed. The delight was even greater the next morning when I received an e-mail notifying me that the claim amount had been approved!!! Thank you for great service Martin, you exceeded my expectations!
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