AfricaComplaints.com » Business & Finance » Complaint / review: Standard Bank - Utter incompetence!! | #220961

Standard Bank
Utter incompetence!!

Ok, this is the last straw. This incompetent bank has been going around in circles with my case for months now and it has still not been resolved. Four times now I have been informed that the funds that were were credited to my account only to be phoned a week later asking when I will be paying the outstanding balance. Really Standard Bank, this is the 8th month now and I am still struggling to have this issue resolved. I have posted here before and I was contacted and ensured that this issue would receive attention only to wait for weeks for feedback. This seems to have become a never-ending game with this incompetent bank. I have Hellopeter-ed Standard Bank on two occasions only to receive an email saying I will be contacted, which meant that to the system it showed that attention was given to the matter, but that email is all that I have gotten. Only moaning on Facebook has garnered some attention albeit just to be given the run-around again. Get your act together now. I need to have this issue resolved as this arrogant institution is charging me interest while the investigation is still going on. Does anybody know what I can do with these jerks?

Date:

Company: Standard Bank

Country: South Africa   City: Gauteng

Category: Business & Finance

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