Complaint / review / scam report
Warranty Solutions
Pathetic... be warned!

My car had a clutch failure and i called Warranty Solution. Mark said i must take the car to the mechanic of my choise and ask them (Mechanic) to call them. I did that, and the machanic said the Warranty Solution (mark) says he want the full service history from the time the car was manufactured of which i dont have i only have service history from the time i bought the car. and besides that, even if the claim is accepted it takes 30 days for them the to pay out. the machanic wont release the car untill the payment is settled and they will charge me storage. This was the 2nd time having issues with Warranty Solution. I then called the dealer where the car was purchased they asked me to get the car towed to them they will handle the issue. funny enough the Warranty Solution changed their response towards the claim and paid half the amount as supposed to what is on the Warranty, and told me some of the damage are of my negligent so they wont paying for it, even though i have provided them full service history from the time the car was purchased.and they refuse arranging me car hire.

BE WARNED!!! THEY WILL TRY AND FIND ANY PATHETIC EXCUSES TO AVOID PAYING OUT.
Date:

Offender: Warranty Solutions

Country: South Africa   Region: All Country   City: Johannesburg

Category: Business & Finance

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