AfricaComplaints.com » Business & Finance » Complaint / review: Absa - Worst Mobile Banking App on iPhone | #218465

Absa
Worst Mobile Banking App on iPhone

I am disgusted with ABSA. It seems that lackluster service is something of a norm with one of the so-called "biggest banks" in South Africa.

I have been waiting for an app for one of the most popular smartphones in the world for over a year. ABSA finally delivers a sub-par application which is then updated after several months so support the latest iPhone which has been out for almost a year.

It sort of works, but today I have had enough of the constant errors and sheer stupidity of the developers behind this app.

Options work on one screen but give errors on another (both doing the same thing - payment).

Trying to pull up my Credit Card transactions list from August 2013 to September 2013 informs me that my 'from' date (August 2013) cannot be after my 'to' date (September 2013). Only on Absa's calendar is such a feat possible!

Thank you Absa, you continue to make my banking experience miserable with your don't care attitude.
I've already moved some of my accounts to FNB (who's app actually works as simple as it is). Looks like I have to complete the move soon...

Date:

Company: Absa

Country: South Africa   City: South Africa

Category: Business & Finance

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