Good day
I laid a compliant about unauthorised debit order by FNB and I was called by a lady from FNB branch in Bethal and I was told that it was my responsibility to check every month end that the debit order doesn't go through as I went to the branch to stop the debit orders months back. The funny part is no body told me this when I went to the branch to stop the debit order I was told that they all were stopped by a lady in Bethal Branch. On the 17/09/2013 I went to get a statement from FNB Highveld Mall and was assistant by Nokuthula Magagula that's is where I found out my account was in arrear with R3274.69 I was told its debit order that I thought I stopped a long time I go. So Nokuthula said to she will freeze this account until this is sorted out I am still awaiting for the response on the query. But now my whole salary is gone from my account and after I was told my account is stopped until I get a response from FNB. on the 25/09/2013 I called the call centre were I was told someone will contact me regarding this but up to now no one has contact and they took money from my account my kids don't have food and cant go to school. I am taking future as FNB is a rip off.
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