I have been banking with ABSA for many years and was often left frustrated after requests for basic services. This changed last year, when Thule Mngadi became my account manager. She has been going out of her way to deal with requests and has become my one-stop contact with the bank. She responds promptly on queries and keep me informed of progress when immediate resolutions are not possible. Thank you for great service. Dirk Nieuwoudt
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