Complaint / review / scam report
Attemting to debit my account on the wrong date

I have got a personal loan with nedbank . When I they drafted my contract I was asked when is my pay date, I told them it was on the 25th of every month . My agreement with them was money is going to be debited on the 25th and if the 25th fall on a weekend they will debit that friday .On the the 22 September I get an sms from my bank stating that I have a returned or unpaid debit order for nedbank .I phoned Nedbank trying to find out what is happening I spoke to Ndumiso she told me that nedbank say they have confirmed with most companies that they will pay their employees on friday the 21 september .I asked her when she says most companies what is she talking about since I work for a national company . She says there is nothing she can do .My complaint no1 I dont have an agreement for money to be debited on the 21 from my account .no2 what must I do with the bad credit rating the are giving me .no 3 who is going to pay for my interest for the returned debit . I am really disappointed in them and to I was considering moving all my accounts to them .

Offender: Nedbank

Country: South Africa   Region: All Country   City: Centurion

Category: Business & Finance


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