Complaint / review / scam report
Capitec Bank
No response

I recently requested my ITC report, only to find that I have been handed over by Capitec Bank for non payment on a loan.

In December 2012 a Payment was made to Capitec bank and according to my knowledge this was my outstanding amount. I have not been contacted via email or telephone regarding any outstanding monies after this deposit was made and to date.

I was at 2 branches and not one person has actually helped me to get this sorted. I want to clear my name A.S.A.P.

My problem is that I am currently trying to get a loan/finance to buy a small car, but can not do so seeing that I have a bad credit score. The work that I applied for requires me to have my own transport and therefore makes it difficult for me to get seeing that Capitec Bank handed over my account to MBD without my knowledge of any outstanding amount.

It was handed over in January 2013 and not one call to say "hello sir, you owe us money"?

How does this work? I can not get finance because of this but it seems that no one is willing to ask for the money back?

Not a happy "used to be" customer.


Offender: Capitec Bank

Country: South Africa   Region: All Country   City: Clientcare

Category: Business & Finance


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