AfricaComplaints.com » Business & Finance » Complaint / review: Motor Finance Corporation - Still no response after numerours follow ups! | #207528

Motor Finance Corporation
Still no response after numerours follow ups!

MFC: inconsistent: I called to query a few things wrt application that they accepted with doctors note stating a designated driver required, with friends drivers licence. I called them prior to their outcome & they advised that they dont do credit checks on designated drivers, however they would prefer the driver to be a relative They also advised that finance had been approved for an instalment of R3000/less with Hyundai. I then submitted my dads driver's licence, & then received a reply that they had made an error with affordability advised prior & only with my salary increase letter did the affordability reach R3000.
I'd like to know why both nominated drivers were accepted (friend and father), & then rejected based on credit checks that Nedbank supposedly didnt do, & how they could make such a big error about the affordability, all this after they accepted my documents.

All above details forwarded to MFC complaints on 04Sep @22:06
Received reply from Esmeralda Bagley requesting my ID number on 05Sep @08:40
Replied with my ID number on 05Sep @17:51
I followed up on 09Sep @14:41, 10Sep @15:30 by phone, lines cut off
12Sep my calls were bounced betw 3departments & still no reply

Date:

Company: Motor Finance Corporation

Country: South Africa   City: Central - New Applications

Category: Business & Finance

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