I HAD A CLAIM WITH MUTUAL AND FEDERAL ON 22/08/2013. MY HUSBAND GOT PAID ON 21/08/2013 AND I WITHDRAW R7000.00. WHEN I WITHDRAW THE MONEY I WENT TO MY OFFICE. I CLOSED THE DOOR BECAUSE I WAS WAITING FOR PEOPLE TO COME FOR INTERVIEWS. I WENT OUTSITE TO THE TOILET AND WHEN I RETURNED SOMEONE MY LAPTOP, R6200.00 OUT OF MY HANDBAG AND MY CELL PHONE THAT WAS IN MY HANDBAG. I EVEN GIVE MUTUAL & FEDERAL PROOF OF THE MONEY I WIHTDRAW. I PHONED THE POLICE IMMEDIATELY TO REPORT THE CASE. WHEN I LOCKED MY CLAIM WITH MUTUAL & FEDERAL THEY TOLD ME THAT THEY NOT GOING TO PAY OUT THE CASH THAT THEY . BUT MY HOUSEHOLD GOODS ARE ALSO INSURED. MY LAPTOP WAS INSURED FOR R7000.00 AND I EVEN GOT A QUOTE FOR A HP LAPTOP LIKE I HAD FOR THE AMOUNT OF R7000.00. BUT MUTUAL & FEDERAL GOT THERE OWN QUOTE ON A ACCER LAPTOP FOR R6495.00. MY ACCESS AMOUT IS R500.00 SO THEY ONLY PAID OUT R5995.00 FOR MY LAPTOP THAT IS NOT ACCEPTABLE TO ME. I BOUGH MYSELF A NEW LAPTOP AND IT COST ME R9000.00 AND A BETTER CELL PHONE AND INSURED IT IMMEDIATELY. I NEVER SKIPPED A PAYMENT ON MY INSURANCE BUT WHEN IT COME TO PAY OUT THE INSURED PERSON ALWAYS LOST. I AM NOT HAPPY AT ALL WITH MUTUAL & FEDERAL.
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