To Whom it may concern,
I just need to express how absolutely thrilled I am with Leticia's friendly manner, efficiency and knowledge of product.
My claim took me only 8 minutes to log. Completely hassle free with a kind and human mannerism on the phone, not like the usual "I am reading from a script" phone call I am used to.
Now thats the way insurance should be handled! I am so impressed.
On the whole, Dial Direct has never let me down and I brag about you frequesntly. Adding Leticia to the mix just makes me brag more.
Thank you Dial Direct. Your service in a country that service seems to be on the decline, is a shining light of hope and inspiraton. Keep it up!
and thank you Leticia it was a very stressful week for me for various reasons, you have no idea how your kind voice on the other end of the phone helped.
Love and light
Sa
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