I received my annual premium increase notification from Dial Direct by email and called to query the relatively high increase. Mr Mandla Mkhatshwa took my call and quickly and efficiently dealt with my concerns. I was really impressed by his positive and service orientated attitude - as well as his clear communication style. He is an asset to the organisation - and I'm sure Mr. Mkhatshwa will go far in his career. Thanks and best wishes to you Mandla.
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