04/09/2013 10.46AM - Claim reported to Discovery Insure and sorted for payment within 5 Hours
Client bought new items that were out of his Mercedes-Benz SLK.
One side window was broken to get access to the vehicle. Client replaced the window - Invoice attached from Mercedes-Benz. = R1 430.20
ITEMS OUT OF VEHICLE:
Total claim: = R4 348.20
The client reported the at Brooklyn SAPS.
04/09/2013 11.21 Jane Ramaila from Discovery Insure Issued a claim number 133117 and assigned the claim to Roland Herman, Claims Administrator
04/09/2013 13.04 Roland Herman had contact and e-mailed the client for the requirements needed to process the claim.
04/09/2013 13.53 The client provided the requirements to Roland Herman via e-mail
04/09/2013 15.04 Roland Hermans e-mail to client:
Thank you for your prompt response and providing all the requested information.
As discussed the above claim has been authorised and payment requested.
The payment should reflect in the premium paying account within the next 48-72 working hours. Regards,
Roland Herman
Claims Administrato
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