I joined Essential Med 2 months ago and since I joined there service was the worst i ever experience. From the beginning till now I there was promises made, needles to say that nothing came out of the promises. First the so called consultants never told me everything I must know, after I joined and received my welcome back I realized there is a waiting period for some services.after my joining date i was supposed to wait a week for my welcome pack, only after 2 weeks one of the "so-called" managers deliver the packaged in person by me, another week later the packaged was delivered by mail. when I saw the waiting periods on my contract for the Optometrist. contact Nicolene and I point it out to her that i was never informed of any waiting periods, where she told me that i must go to spec savers and that she will see that i will go through or that they must sent the account directly to her and she will sort it out. The next thing is, I went to the a doctor and he subscribed me some medicine, when I want to collect it from clicks, clicks could not trace my policy no. essential med then paid R300.00 into my account to pay for it
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