AfricaComplaints.com » Business & Finance » Complaint / review: Discovery Insure - DQ points penalised wrongly | #188548

Discovery Insure
DQ points penalised wrongly

I have been with Discovery insure for over two years now and been receiving my DQ points and cash back. Recently I have been receiving reports of my so called "Speeding" events for the various months. On closer inspection I have discovered that I am being penalized for the wrong reasons.
I was considered to be speeding while I was doing 87km per hour on the N2 freeway which has a speed limit of 120 Km per hours. There have been many other random instances which I have highlighted to Discovery about their incorrect readings of my speeding.
There's also been instances of me so called driving on roads I have never been on. I have checked about 10 (out of many many more) of these speeding instances, and in most cases it is wrong.

It's been almost two months and as yet no one has gotten back to me with some answers.
Discovery is penalizing me by deducting my DQ points for speeding which is obviously wrong. And in turn my cash backs every month are wrong and so is my Excess Funder Balance rewards.

Makes me wonder how many other Discovery Insure customers actually check if their reports are correct?

Date:

Company: Discovery Insure

Country: South Africa   City: Durban

Category: Business & Finance

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