AfricaComplaints.com » Business & Finance » Complaint / review: First National Bank - Fnb Platinum card 3 times in last 2 months | #187482

First National Bank
Fnb Platinum card 3 times in last 2 months

I made the terrible mistake of leaving my last bank for First National Bank late last year.

In the last 3 months my Platinum (chipped) card has been cloned or skimmed on various occasions.

Each time I have the inconvenience of having my card stopped and having to pay for a new card.
My banking charges cover alerts each time a transaction is made with my card YET I still DONT always receive an alert when flights are booked by a Zimbabwean national that cloned my card. I have to go through my statements to find this myself.

What benefit is there with banking with a bank that calls themselves a leading financial banking institution when their security is useless.

Why should I have to pay for a new card each time?

I would highly recommend to anyone out there thinking of changing their bank to FNB to take a minute and realise the grass is definitely not greener on the other side. Stay where you are!!!

Date:

Company: First National Bank

Country: South Africa   City: Sea point

Category: Business & Finance

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