Standard Bank
WILL THE BANK PAY ME FOR THEIR MISTAKE?

Without any request from me the ATM swallowed my card one fine Saturday night.

Now when us "customers" make errors we pay dearly - when the Almight bank makes a mistake do they pay us??? Noooooo!!! Fair business practice that eh?

Au contrare - I have to make time and a trip to my nearest branch to collect my card after 10 working days!!

I complained on the Standard bank website but to date I have had not even a courtesy call NOR email.

I've been a client for the past maybe 20 years but really shouldn't be expecting ANY kind of kudos for that!!

Loyal customer or not - up our below par-service!!