AfricaComplaints.com » Business & Finance » Complaint / review: Standard Bank - STANDARD BANK = POOR SERVICE PROVIDER | #211584

Standard Bank
STANDARD BANK = POOR SERVICE PROVIDER

Hi,

I am a loyal customer for over 30 years with Standard bank.

My business account charges exceeds R3 000 per month.

Every time for the last 4 years when I replace a card, something is wrong with it. Once I was stranded in a small town and could not even withdraw money.

The same now, I cannot do anything with the card. When I went into the branch they said it is a technical error and the card will work, but it did not.

I called customer centre, they said i must go into the bank, they cannot help me and everything is fine with my card.

I was put on hold for 20 minutes.

this is the poorest service I have ever received.

I AM SWITCHING!!!

Date:

Company: Standard Bank

Country: South Africa   City: CALL CENTRE / LOCH LOGAN

Category: Business & Finance

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