I when logging into my account noticed that my account had been debited with over R11000.00 from somewhere in Barcelona. i immediately went to my closest Branch in Brackenhurst Alberton who opened a ''CCP'' case and notified me that I would have a response within two weeks via sms or telephonically. Two weeks have passed with no response. I again went out of my way and went into the branch as they refused to assist me telephonically to find out that the case has been closed and, they don't know the outcome?! So ABSA, why should one safely put ones money into a banking account to keep it safe yet it mysteriously disappears in Barcelona??? Some comprehensive feedback is in order and my money returned. To assist in your incompetence my reference number with ABSA is 2450176
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