This is the stock answer from FNB with regards to the stupid non working Internet banking site
Thank you for taking the time to bring this to our attention. We would like to apologise for any inconvenience caused.
A formal complaint has been logged on your behalf and the reference number is 32xxxx.
Just read forums all over, "4x4 Community forum" etc and you will see how unhappy US customers are with this stupid, stupid new Web setup. It is confusing and I am sure designed by a 1st year student.
PLEASE GO BACK TO THE OLD SETUP (yes I am shouting, I am ready to find another bank after 40 years)
Also now well over 60 but get no benefit for age "How can we help" speak to your customers.
By the way I also got the stock reply as above and NOTHING further.
My bank has gone down hill!!!